Erons Travel is sharing their Terms & Conditions to clarify how they work and ensure a smooth, transparent planning process for you.
These terms and conditions (“Agreement”) govern the relationship between Erons Travel, a brand operated by ERONS LLC, an independent travel advisor (“Erons Travel” or “we”) on one side and you, the purchaser of travel services or lead traveler (“Client” or “you”) on the other.
- Use of Erons Travel’s Services. You represent and warrant that:
A. You are at least 18 years of age and are authorized to enter into this Agreement and make travel bookings with Erons Travel;
B. The information you provide (whether for you or on behalf of others) is true and accurate, and you will continue to provide updated information throughout your engagement with Erons Travel; and
C. You will abide by the terms and conditions of this Agreement and any terms and conditions of our travel suppliers or partners that are applicable to your booking.
2. Independent Travel Advisor.
- A. Erons Travel is an independent travel advisor of Fora Travel, Inc. (“Fora”) and operates its own separate travel business. Client understands and agrees that:
(i) Erons Travel is not an agent, representative or employee of Fora;
(ii) Fora is a technology provider and host agency, not a travel service provider;
(iii) Client will have no claim against (nor will Client file any claim against) Fora for losses or damages resulting or arising from the provision of services by Erons Travel; and,
(iv) notwithstanding anything to the contrary in this Agreement or otherwise, Fora is not a party to this Agreement for any purpose. Client expressly waives any claims, demands, or causes of action against Fora arising from or relating to any travel arrangements, advisor services, cancellations, disputes, or any other matters related to this Agreement.
3. Services; Planning Fees.
A. Erons Travel will provide Client with travel planning services, which may include researching and booking travel arrangements such as accommodations, transportation, activities and tours based on Client’s preferences and budget, as well as any other services agreed to by the parties in writing.
B. Erons Travel charges a standard $250 planning fee per itinerary, assessed at Erons Travel’s discretion and which may be waived in limited circumstances. Any planning fees charged are 100% non-refundable and due before Erons Travel begins work on an itinerary.
4. Suppliers; Client’s Responsibility.
A. Erons Travel’s role is to make travel reservations for the Client upon request and to act as liaison between Client and travel suppliers, ensuring the itinerary runs smoothly.
B. Client acknowledges that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased and that travel documents may be issued by third-party booking channels selected by Erons Travel. Client consents to the use of the suppliers disclosed and is responsible for due diligence of the suppliers chosen. Client agrees that Erons Travel will not be responsible if the Client is not satisfied with final supplier selections.
C. Erons Travel makes no guarantee of supplier rates, bookings, quality of services, or special requests. Each supplier is an independent entity not subject to Erons Travel’s control. Erons Travel bears no responsibility for changes, delays, alterations, or cancellations made by suppliers or due to force majeure.
5. Travel Bookings.
A. Rates: All quoted prices are in USD unless otherwise indicated and are subject to change without notice due to dynamic pricing and availability. Prices are not guaranteed until booked and paid.
B. Currency Fluctuations: Client acknowledges that currency fluctuations may affect final pricing.
C. Confirmed Bookings: All bookings are subject to availability and supplier confirmation.
D. Personal Information: Client authorizes Erons Travel’s use of personal information for bookings and related services.
E. Payment: Client agrees to pay all travel services when due, either directly to suppliers or via Fora as payment processor.
F. Credit Card Authorization; Disputes and Chargebacks.
You may choose to keep a credit card on file with Travel Advisor which Travel Advisor may charge for any travel services and associated amounts that are expressly authorized by you. You further certify that you are an authorized user of any credit card provided to Travel Advisor. YOU AGREE NOT TO FILE ANY DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF TRAVEL ADVISOR OR OUR TRAVEL SUPPLIERS OR PARTNERS, INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND OUR CONTROL, UNLESS THE PRODUCT OR SERVICES PURCHASED WERE NEVER PROVIDED OR GROSSLY MISREPRESENTED. You agree to notify Travel Advisor immediately if any products or services purchased are not as expected and to give Travel Advisor a reasonable opportunity to assist in finding an acceptable resolution with the supplier responsible for providing the product or services.
G. Fees from Independent Travel Arrangements.
Erons Travel is not responsible for costs, penalties, or fees arising from travel arrangements booked independently by Client.
H. Nonrefundable Bookings; Modifications and Cancellation Fees.
I. Client understands that most travel packages and components are non-refundable and subject to supplier cancellation policies.
II. Any change requests must be submitted a minimum of seven (7) days prior to travel. Erons Travel will attempt to accommodate changes but cannot guarantee availability or pricing. If changes are approved, the client is responsible for any fare differences or supplier fees.
III. Erons Travel will attempt to cancel and recover refundable components within supplier cancellation windows. Client is solely responsible for all non-refundable portions.
IV. An additional $200 per person cancellation fee applies to any reservation canceled less than seven (7) days before departure.
V. Client acknowledges that airlines generally issue name-locked future travel credits rather than cash refunds, while refundable hotels, when applicable, are typically refunded to the original form of payment.
Travel Insurance.
Travel insurance is not included unless expressly purchased. Travel insurance is strongly recommended. Without coverage, Client assumes full financial responsibility for cancellations, interruptions, or losses.
6. Government Identification and Travel Advisories.
A. Denial of Entrance. Erons Travel is not responsible for the denied entry into any country for any guest and that all guests are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on the guest’s photo I.D., and travel document information must match tickets. You understand that minors unaccompanied by birth parents will need a permission letter for travel outside the U.S. and any travelers with criminal convictions may be denied entry to certain countries, including Canada. Each guest is responsible for determining if issues are present with the immigration/customs process into a foreign country. BEING DENIED ENTRY FOR ANY REASON MAY RESULT IN A COMPLETE FINANCIAL LOSS ASSOCIATED WITH YOUR TRIP AND DOES NOT ENTITLE YOU TO ANY REFUND.
B.Passports. You understand that a passport is required for international travel, including for children & babies and that for some countries (including Mexico, Costa Rica, St. Lucia, Europe) passports must be valid 6 months after the date of travel. Additionally, a visa may be required by applicable government regulations. WHEN YOU RECEIVE YOUR TRAVEL DOCUMENTS, IT IS YOUR RESPONSIBILITY TO ENSURE THE INFORMATION IS CORRECT.
C.Traveling with Minors. Children and infants may also require travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities; please see https://help.cbp.gov for additional information. Parental or legal guardian consent must be provided to the supervising adult or group leader in writing.
D. Travel Advisories. Travel to certain destinations or during certain times may involve greater risk than others (especially as it relates to COVID-19/other communicable diseases and evolving geopolitical tensions). Changes in travel advisories (i.e., government-issued warnings, recommendations or notices regarding safety, security, health risks or other travel-related concerns in certain destinations) shall not supersede the cancellation and refund policies of travel suppliers or partners. Client acknowledges that unless they have applicable travel insurance coverage, changes to travel advisories or personal concerns, including anxiety or discomfort regarding a destination, do not entitle you to a refund, credit, or other compensation. It is your responsibility to review and understand travel advisories issued by the United States and the destinations you will be visiting. Travel Advisor does not represent that travel to locations, even locations for which it provides services to, is advisable or without risk. CLIENT’S PARTICIPATION IN ANY TRAVEL CONSTITUTES ACCEPTANCE OF SUCH RISK.
7. Liability; Damages; Force Majeure.
A. Erons Travel SOLELY AS AN AUTHORIZED SELLER FOR DISCLOSED TRAVEL SUPPLIERS AND PARTNERS AND HAS NO CONTROL OVER THEIR OPERATIONS. THEREFORE, Erons Travel IS NOT LIABLE FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ANY ISSUES ARISING FROM THESE TRAVEL SUPPLIERS’ AND PARTNERS’ SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, LIABILITY FOR ACTS, ERRORS, OMISSIONS, NEGLIGENCE, WILLFUL MISCONDUCT, SERVICE FAILURES, CANCELLATIONS, REFUND POLICIES, PRICE CHANGES, BANKRUPTCY, OR OPERATIONAL CESSATION. TRAVEL ADVISOR DISCLAIMS ALL LIABILITY FOR DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RELATED TO THE GOODS OR SERVICES PROVIDED BY THESE SUPPLIERS, AND YOU AGREE TO RELEASE TRAVEL ADVISOR FROM ANY SUCH CLAIMS.
B. NOTWITHSTANDING ANYTHING TO THE CONTRARY, Erons Travel HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS AND CLIENT AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM TRAVEL ADVISOR WILL BE LIMITED TO THE AMOUNT OF COMMISSION AND FEES ACTUALLY RECEIVED BY TRAVEL ADVISOR.
C. Erons Travel is not liable for any failure or delay in fulfilling obligations under this Agreement due to causes beyond its control, including natural disasters, accidents, civil unrest, war, terrorism, pandemics, equipment failures, government actions, or other unforeseen events. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.
8. General.
A. Modifications. Travel Advisor reserves the right, in its sole discretion, to amend this Agreement at any time. Updated versions of this Agreement are effective immediately upon provision to Client.
B. Governing Law; Venue. The laws of the State of North Dakota govern this Agreement. You hereby consent to the exclusive jurisdiction and venue of courts in Fargo, North Dakota in all disputes arising out of or relating to travel bookings with Travel Advisor.
C.Third Party Beneficiaries: This Agreement is for the sole benefit of Erons Travel and Client and their respective successors and assigns. Nothing in this Agreement, express or implied, is intended to or shall confer any rights, benefits, or remedies upon any person or entity other than the parties to this Agreement.
D. Timeliness; Claims; Class Action Waiver. Any claim against Erons Travel must be brought within 12 months after the date of the completion of the trip and not later. TRAVEL ADVISOR SHALL NOT IN ANY CASE BE LIABLE FOR DAMAGES OTHER THAN COMPENSATORY DAMAGES, AND YOU WAIVE ANY RIGHT TO CLAIM PUNITIVE OR EXEMPLARY DAMAGES. YOU AGREE THAT YOU MAY ONLY BRING CLAIMS IN YOUR INDIVIDUAL CAPACITY AND NOT AS PLAINTIFFS OR CLASS MEMBERS IN ANY CLASS ACTION, PROPOSED OR PURPORTED CLASS ACTION, OR OTHER REPRESENTATIVE ACTION, REGARDLESS OF THE TYPE OF PROCEEDING.
E. Severability. If any provision of this Agreement is determined to be invalid, illegal, or unenforceable in any jurisdiction, the remaining provisions shall remain in full force and effect and shall be construed in a manner that best achieves the original intent of the parties.
F. Headers. Headings are for convenience only and “including” and similar terms are to be construed without limitation.
G. Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof.
H. Acceptance. By executing this Agreement, you hereby consent to the terms and conditions set forth herein.